How do you think that this view would affect the way in which you would approach a KM… 1 answer below »

Question 1 – What is Knowledge Management? The purpose of this question is to demonstrate an understanding of the many-sided nature of knowledge management. It addresses the broad learning objectives of Critically discuss the role and importance of knowledge management in today’s organisations Critically discuss the issues raised by language and cultural diversity in shared knowledge systems There are many definitions of knowledge management. Four are given below. The purpose of this question is for you to evaluate these definitions, and to reflect on your own interpretation of the subject. ? Knowledge management draws from existing resources that your organisation may already have in place – good information systems management, organisational change management, and human resources management practices. (Davenport & Prusak, 1998) ? [KM is] the capability of an organization to create new knowledge, disseminate it throughout the organization and embody it in products, services and systems. (Nonaka & Takeuchi, 1995, p. 58) ? Knowledge – the insights, understandings, and practical know-how that we all possess – is the fundamental resource that allows us to function intelligently. Over time, considerable knowledge is also transformed to other manifestations – such as books, technology, practices, and traditions, – within organisations of all kinds and in society in general. These transformations result in cumulated expertise and, when used appropriately, increased effectiveness. (Wiig, 1993) 3 ? Knowledge Management is about creating an environment that encourages people to learn and share knowledge by aligning goals, integrating bits and pieces of information within and across organizational boundaries, and producing new knowledge that is usable and useful to the organization. (Corso et al, 2006, p. 210)
(a) Briefly evaluate EACH of the definitions listed above for its usefulness to knowledge management, by considering the underlying assumptions of the definition and its scope. You should consider such issues as: does it assume a particular view of knowledge (such as personal and subjective, or objectified)? Is it more relevant to practice, or to theory? Is it relevant to a specific field (for example, business) or more generally applicable? Is it more applicable to a particular culture (for example, Western culture)? In your opinion, what are the most useful aspects of the definition, and why? (b) Which of these definitions of KM best fits the way in which YOU view the world? Consider your background and study/work experience before this unit, and any other factors that might influence your perspective. How do you think that this view would affect the way in which you would approach a KM investigation? Would this be a problem? (Note: there is no ‘correct’ answer here – the aim is for you to reflect on what you consider knowledge management to be about from your own perspective, and what implications this may have for practice.)

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